Ep. 56 Your Tesla Sucks. You’re a Moron. Three Stars.

Your Tesla Sucks. You’re a Moron. Three Stars.

Haters gonna hate. It seems to be one of those unspoken rules of modern life. Torie Mathis and her cost Sean talk about how to deal with haters in a digital world when trying to grow your business.

Whether it’s schoolyard bullies, grammar police, or crazy reviews we have strategies to get you through.

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EPISODE TRANSCRIPTION –

(transcription is auto-generated)

SAF 56

Sean: [00:00:00] It’s a three-star review out of five. 

Torie: [00:00:03] Who are these people? 

Sean: [00:00:06] This guy, one sentence. I didn’t go into the museum. Looks cool though, and gave it three stars.

Torie: [00:00:26] Hey, Hey. Welcome to smart AF on your host Torie Mathis. We’ve got a great show for you today. So let’s get started. Hey everybody. What’s up Torie Mathis here. Welcome to the show. I’m here with the man, the myth, the legend. 

Sean: [00:00:40] Me 

Torie: [00:00:42] That’s right. So this past week, you know what, I’m going to say it right now. This drives me crazy. You guys, this past week, Sean had this guy reach out to him. He was just a freaking tool. And he told Sean, well, he picked on Sean for us. One little spelling, grammatical error on a website called him fucking moron.

What did I say? A moron and a retard. You know what, man, these people grammar police are the worst. They’re the worst people. You guys, the worst. 

Sean: [00:01:23] What it was was a Facebook page. That I had created when I got my pops, 59 Cadillac pops, 1959 Cadillac’s Facebook page six years ago, at least about six years ago.

So that’s when I created this. And this text down, which literally says welcome to pops 1959 Cadillac page or something. And it’s, it’s like two sentences. One sentence. The S is not hyphenated the exact same word in the next sentence somehow. Got it. 

Torie: [00:02:04] So it’s a Cadillacs within apostrophe for the, and it had an apostrophe.

Sean: [00:02:10] Could have been auto corrected or, I mean, who knows? I, I really didn’t care and haven’t looked at it since I created it. And out of the blue, I get a message where the guy lets me know that. There shouldn’t be a hyphen there. He didn’t even do it. Nice though I like people.

Torie: [00:02:33] That’s one thing. There’s one thing like if I have something spelled wrong or I see something like tell people like that’s totally fine message me. Let me know. Tell me exactly where I can go to fix it. What was the first thing this guy said? He didn’t tell me where it was. Just told me that it was wrong and that it was a moron. Like, come on people really. 

Sean: [00:02:55] Meanwhile, the guy doesn’t even put a period on the end of the sentence to tell me, so I let him know that. And then, so then, and I, and I’m like, at least tell me like what you’re talking about. Cause I’m going through any recent posts. I’m like, there’s nothing there. And so then he takes a screenshot of it and I’m like, great. I can fix that real quick. And any jabs may again with calling me a retard and blocks me. 

Torie: [00:03:22] Then blocks you? 

Sean: [00:03:24] So I can’t even respond. 

Torie: [00:03:27] You guys, these people are online and they think they’re so big and bad and you really have to. Like it shouldn’t really does drive me crazy. Cause I, I used to always want to try to be at least polite and nice a little bit.

Like there’s no reason just to be cordial in this instance to be aggressive towards a misuse of an apostrophe. I don’t know. Bella got her first couple of thumbs down on her YouTube videos. No, what she was like, I can’t believe they would do that. I’m like, well, you know, your videos are out to enough people that eventually we’re going to have somebody say something or thumbs down them, but look at all the people that have bumped them up.

And like, she, she pretty much rolled with it pretty well. You know, she still thinks that they’re stupid, but you know, There’s always going to be somebody out there that’s judgy or stupid, man. You know, who else is judging and stupid. Now that I’m being judgy. There are these kids at Riley’s school that liked to tell him how shitty his Tesla is.

All the time when I go pick him up, he’s like, tell me how horrible a Tesla is. And like, why are you even. 

Sean: [00:04:41] Yeah, it’s ignorant kids, obviously, because. Told him it was slow or something. Yeah. Yeah. That right. There is a dead giveaway that like you even like Riley being in the car, knowing it’s not slow like they don’t know. 

Torie: [00:04:59] Be buttheads like. I’m like stay away from them. You don’t have to, like, obviously what they’re saying is not true. They’re just doing it to try to get to you. 

Sean: [00:05:09] There’s no point arguing with them or any of that kind of stuff. So, I mean, really, and that’s where it comes down to. Like, I don’t care, like the guy who can call me a moron and retard and all that, that he wants.

It doesn’t really bother me. What bothers me is the fact that I have to waste any time on it at all.  I still dealt with it, which is annoying to me. The fact that he actually sent the stuff, I don’t really care. Cause who the hell is that guy’s feelings aren’t hurt? 

Torie: [00:05:41] Like whatever. Like you’re why are you wasting everybody’s time and putting all this poopoo out? Like we don’t need to treat each other like this, the kids at school, I get it. They’re middle, middle school, age kids. Kids are shitheads at this age. Come on now. Like we can be adults. Like you don’t have to go and attack all these people and be so rude. 

Sean: [00:06:04] In where it’s like fixable. Like for instance, on Facebook, I could fix that problem solved. Right? Every once in a while, I’ll get one on an E. Where I’ve sent out an email to the list and I spelled something wrong and didn’t get it. 

Torie: [00:06:20] Sorry, Sean. I try not to bring those up. 

Sean: [00:06:22] The thing is, is I, I don’t care. You still open my email. Right? And you took the time to reply to me. Like, I guess it works, but I mean, what do you want me to do about it? Send a whole nother email and say, sorry, I used the wrong one. 

Torie: [00:06:38] Well, you know, if somebody points something out like that’s one thing it’s when people are so fricking mean, I have a client that I send there, all their emails. I have lots of clients that I send all their emails out for them, but I have a particular client.

Sometimes some things I might not necessarily send out. And the response back sometimes is so mean. And it’s so Kersey. Like at first it bothered me. I’m like, I can’t believe they did that. Like just unsubscribe, like really, like it blows my mind that people take so much time to try to be so mean back to people.

But you know, in any of this online stuff and like, I guess just putting yourself out there at all, you really have to like, just let it go. I think that I always just, I want to be a nice person. I don’t want to be mean, I don’t want people to be mean to me. So I think in that way like it irritates me, my feelings don’t necessarily get hurt, even.

Like, I can’t believe this guy was like that mean to go around and say that, however, we all need to be a little bit nicer to everybody give people a little bit of grace. Like you don’t have to attack people over something little. I do appreciate though, if I do make a mistake, like a spell something wrong, or usually, it’s typing errors, not spelling it.

We’re not like super morons. Like we just don’t type. Well, I appreciate that people sometimes the auto-corrects wrong. Right. And I have things you’re trying to say that somebody catches something like, I don’t want to send stuff out wrong. I don’t want things to be messed up. Like if I do something wrong like that, like for sure I want to fix it so that it is right.

But it can be done with it being called fucking moron. That’s really not necessary. 

Sean: [00:08:32] But at the same time, the more you put yourself out there, the more susceptible you are to that kind of criticism. I mean, really you look at social media today and put your opinion out there and watch what comes back. Look at somebody else’s opinion and just go through the comments. Like everybody else has something to say. 

Torie: [00:08:52] Yeah. It’s easy for people to have something to say too when they’re not really in front of somebody. People get very heated on things that I don’t think need to be heated. Don’t let it get to you. And, and don’t put so much importance into it. Like it’s okay. Like we all are going to mess up. It doesn’t mean that you stop sending emails, right. It doesn’t mean that you stop driving the Tesla like Riley, didn’t say like don’t, don’t pick me up and it didn’t mean more. 

Sean: [00:09:19] Cause yeah, somebody leaves a horrible comment on this video. We’re not going to stop. 

Torie: [00:09:24] I don’t really care. Call me a fucking moron. It Will not be the first time, so important to let stuff roll off. Like even though it does drive me crazy because people can be so mean. 

Sean: [00:09:41] Sometimes it takes some effort to not let it get to you. I think it’s exhausting. 

Torie: [00:09:46] You know, when we first kind of put me out on Facebook and I spent a lot more time than I do these days, I really don’t put a lot of time there right now, but I did before and I spent money on ads and, and really tried to grow my page and everything. I had you, you were the one that dealt with all the comments and dealt with all the type of stuff because I really don’t like seeing it. So if you’re somebody like me that doesn’t want to see it, like get somebody else to do it for you. And I think that, yeah, I think that sometimes there’s one people that you need to respond to.

So I think that you don’t want to not respond to anything. Like even the bad reviews, if you’re going to fly off the handle and wanna, you know, be a crazy type of back to them that maybe should have somebody else do that. 

Sean: [00:10:32] We’ve had, we’ve had clients where they, they want to argue with the review. It could be a valid review and the business owner just doesn’t even, doesn’t see it from that point of view, and just they’d let it get personal, but it’s not going to do them any good to turn around and. So we’ve had to take over and write a few that, you know, that’s all it goes there. They’re venting. And that’s it. 

Torie: [00:10:59] You vent back publicly like that. I can see though like you said like sometimes it hurts your heart. Like you put yourself out, you want to do your best. You’re passionate about what you do. And somebody just comes in. 

Sean: [00:11:11] I have for the museum, I had a review. It’s a three-star review out of five. 

Torie: [00:11:18] Who are these people? 

Sean: [00:11:21] This guy, one sentence I didn’t go into the museum. Looks cool though. And gave a three star review to review. Yeah, I responded and I’m like, well, hopefully, next time you’ll find yourself inside the museum and you can enjoy it. Like I’m not going to, you leave a review. If you didn’t go in.

But again, what are you going to do? You can’t stop people from doing stupid shit. 

Torie: [00:12:00] Or saying stupid stuff. So roll with it. 

Sean: [00:12:04] Don’t contribute to it yourself. 

Torie: [00:12:07] I think that’s important too, because sometimes you just put a, put a little good out there. Put a little niceties, let’s go leave a couple of nice reviews. 

Sean: [00:12:16] Leave a kind review for us. 

Torie: [00:12:19] Like our video subscribe. If you liked this video, we’d appreciate it. And of course, we’ll see you on the next time.

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